Parents can view a comprehensive list of Policies and Procedures on enrolment and these are always available to view in the nursery anytime.

Child Protection Policy

At Little George’s our role is to care for and educate  every child and to protect them from harm in their early years. We are here to support all our families.

If we suspect that a child may have been abused, we are required, as part of the local child protection procedures, to report our concerns to Children’s Social Care and D&A Team immediately.

If an allegation of abuse is made about any member of staff at Little George’s Nursery, the DSL would contact LADO and Ofsted.

In the event of a serious accident or death of a child, we are also obliged to report these to LSCB (Social Care),  Ofsted and Riddor.

Mobile phone policy – the use of mobile phones is prohibited within the setting, play room/garden, by all visitors and nursery staff.

We also have a duty to help parents keep children safe Online.

We  also have regard for the Prevent Duty policy.

Behaviour Policy

By providing a happy, safe environment, the children in our care will be encouraged to develop social skills to help them be accepted and welcomed into society as they grow up.

We strive to promote positive behaviour and will offer praise at every opportunity, model positive body language and facial expressions, good manners, waiting and sharing and taking turns, encouraging children to repeat the good behaviour including sharing, listening and sitting skills,  Good behaviour will be rewarded with positive words of praise and interactions with parents at the end of the day.  We believe that a positive approach works much better than a system of rules and punishments and we will respond positively to children who constantly seek attention or are disruptive.  We understand that a child’s behaviour can change when their basic needs are not being met, including feeling unwell, hungry, tired or events at home. We expect parents to inform us of any changes in the child’s home circumstances, care arrangements or any other change which may affect the child’s behaviour such as a new baby, parents’ separation, divorce, new partner or any bereavement. All information shared will be kept confidential unless there appears to be a child protection issue.

Biting, hitting, nipping and kicking can be very stressful for everyone involved.  All children go through developmental stages of behaviour which will be dealt with depending on their age and stage of development.

The nursery follows a strict no-smacking policy.  We will not administer physical punishment, cause pain, discomfort, humiliate or hurt any child in our care.  If we had to use ‘Physical Restraint’ it would only be used to prevent injury to a child/ren, adults or damage to property.  Any such incident will be recorded in detail and parents informed and asked to sign a statement.

CCTV Policy

The nursery premises are protected by 5 exterior CCTV cameras.

The purpose of the CCTV system is for the security of the premises, the prevention, detection and investigation of criminal activity, trespass and vandalism and the safety of children, staff and visitors to the site.  It is not used to monitor children or staff.

Confidentiality Policy

All information about you and your family will be kept confidential, on a need to know basis, unless we have a safeguarding concern.  Records are kept secure and private.

Complaints Policy

If there is any aspect of our service that you are not happy with, please bring it to our attention and every effort will be made to resolve the issue through frank and open discussion.

If for any reason you feel the need to complain officially, please put it in writing to the nursery manager and proprietors, who will notify you within 28 days of the outcome of the investigation. Or raise your concern with Ofsted on 0300 123 1231.

Parents will have the opportunity to read  our policy and procedures file within the nursery during pre-visits and this file is always available to view at any other time.

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